Shipping & Return

  • Free shipping on orders over $159**
  • **Free Shipping is only available to Canadian Residents, some exclusions apply. Please consult the "Free Shipping" heading below for more details.
    • Return Policy
      • No Refunds.
      • Exchanges or returns for in-store credit must be made within 10 days of purchase. 
      • All items must be in unused/unworn condition, with all tickets attached and in their original packaging. You may lose your right to return any product if any tag(s) are removed from the item(s).
      • The original receipt is required.
      • To return online orders, you must contact [email protected] first. No exchange or return will be accepted without authorization. All returns and or exchanges that are for non-defective items will be subject to a store credit only.
      • Return shipping for non-defective items is at the buyer’s expense with their choice of courier (a tracked delivery is always recommended).
    • Products On Sale and Final Sale Products
      • No exchanges or returns
      • All products personalized with logos, numbers, names, embroidery, printing or any other modifications are final sale. This includes products that have been personalized with printing either on the back or front (including sleeve patches). Footwear and gloves with embroidery or printing cannot be exchanged or returned. (We receive all items with no printing or embroidery, and it is therefore considered a personalization of a product as soon as it is printed or embroidered on.)
      • Any product sold at a 30% reduction or more is final sale.
      • All the products on sale are considered final sale. No exchanges, no returns, and no refunds.
      • Any underwear, undergarments, socks, mouth guards, masks and face coverings that are sold are Final Sale, for hygienic purposes.
      • Gift Cards are final sale and cannot be refunded or returned.
    • Free Shipping
      • Only available to Canadian residents
      • Customers must spend over $159
      • Exclusions apply to Team Kits, Wholesale Purchases, Bundles, Club Websites, and other selected products.
      • Orders that use coupon codes are excluded from free shipping.
      • Free Shipping promotion can end at any time.
      • We reserve the right to cancel orders for any order where the shipping fees exceed 25% of the order's subtotal, or the right to send an additional invoice for the shipping fees.
        • This applies mostly to remote areas in Canada, but may apply to other areas depending on the shipping costs.
    • Order Delivery
      • Orders may take up to 5 business days to process before being shipped.
      • Delivery estimates are estimates and not to be taken as delivery guarantees. There may be additional delays due to Covid 19 and any other unforeseen circumstances. 

Items marked as FINAL SALE are excluded from exchanges or returns.

FINAL SALE on underwear, undergarments, socks, mouth guards, masks, and face coverings due to hygienic reasons.

FINAL SALE on customized or personalized products.

FINAL SALE on clearance items with a reduction of 30% or more.

No guarantee on goalkeeper gloves.

Guarantee on footwear:

Exchanges of defective footwear must be made within 30 days of purchase with its original receipt.

This guarantee is only for manufacturing defects. This does not cover normal wear and tear, improper use, and accidental breakage.

All the products on sale are Final Sale. No Exchange and no Refund.

All the customized products are Final Sale. No Exchange and no Refund.

Euro Cup and Copa America Jerseys: FINAL SALE. No exchanges, no returns

 

Return shipping for non-defective items is at the buyer's expense with their choice of courier ( a tracked delivery is always recommended).